How can I know status of my order
All users have the option to track their orders by clicking on Track Order. The user has to enter the email address used while placing the order and the order number to track the order.
What happen if my order is lost in transit?
In the unlikely event that an order gets lost during transit, we wait for 15 days to track your lost order and if we are still unsuccessful, then we process your refund through the payment mode that you had opted for at the time of placing the order.
Where you deliver within India ?
Currently we deliver to selected cities within India. Please check if we deliver to your pincode/city by entering your it in the product page/shopping/cartcheckout page. If there is no courier service available in your area/city, we apologize for the inconvenience caused.
I live outside India Can I order for something to be delivered in India ?
Yes, you can order for something to be delivered in India as long as you provide a valid shipping address within India. Also, kindly note that we deliver only to selected cities within India. To check whether we deliver to your desired area/city kindly enter your pincode in the product page/shopping cart page/checkout page.
Do I need to pay shipping delivery charges ?
There are no shipping/ delivery charges within India. For information on shipping charges for international orders please see the Shipping and Handling Charges section under Shipping Policy section
How Soon will I receive my order ?
The time taken for delivery tends to vary according to the destination; however, we make our best efforts to ensure that the domestic order is delivered within 5-7 working days of you placing the order. For international orders please see the Time to Deliver section under Shipping Policy section.
Express delivery
products
Under this option the product will be delivered the next day subject to the condition that the order is placed by 2PM.
Orders placed after 2 pm for NDD (Express Delivery) pincodes will follow the TAT of T+2 days, and for other pincodes it will follow a regular TAT of 5/7 days for domestic orders. It is not applicable for International Orders as it will continue to follow the TAT of T+15 days.
If there is a public holiday or Sunday, the TAT for express delivery will extend by another day.
Customers are advised to expect the delivery by the date mentioned under Express delivery option
